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Data By the Bay is the first Data Grid conference matrix with 6 vertical application areas  spanned by multiple horizontal data pipelines, platforms, and algorithms.  We are unifying data science and data engineering, showing what really works to run businesses at scale.
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Wednesday, May 18 • 10:40am - 11:00am
An approach to internal search query analysis

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Course Hero is an education technology company that provides subscription services for accessing crowd-sourced study materials. Our business is driven by SEO and having the most selective student generated materials related to a course. We show a small preview of the content to the search engines, which gets indexed. When users search any long-tailed education related queries for which our content is relevant, our content link would show up among the top results. This is how our product gets visibility. We have 3 main types of content on our website: student generated study documents, Q&A, and flashcard sets. Our internal search functionality is the method by which our customers discover content on our website. Content consumption and engagement metrics provide insightful information about the relevancy of our internal search algorithm and the quality of our content repository. Data mining these metrics helps us understand what our customers' demands are and how well our product is catering to them. Using unstructured search query data, as well as structured consumption and engagement metrics, we mined a meaningful list of high value content categories that yielded a sizeable traffic increase. As a part of the talk, we will be going over the analytical methodology for mining and identifying these high value categories.

avatar for Max Ho

Max Ho

Business Analyst, Course Hero
Max Ho is the first Business Analyst at Course Hero, an online learning platform for students to access study resources like course materials, flashcards, and tutors. He is passionate about applying data science to practical business applications. At Course Hero, Max is working very closely with product, marketing, and community strategy teams to help build successful products and grow Course Hero's business.
avatar for Dhruv Sampat

Dhruv Sampat

VP of Analytics and Business Analyst, Course Hero
Dhruv Sampat is the VP of Analytics at Course Hero, an online learning platform for students to access study resources like course materials, flashcards, and tutors. He joined the company in 2011 and has helped it grow into a leading platform for online study help. Dhruv has been in the analytics domain for 7 years. Prior to joining Course Hero he was the first business analyst at Chegg where he worked very closely with the Product and... Read More →

Wednesday May 18, 2016 10:40am - 11:00am

Attendees (12)